Live Goods are dispatched on Mondays, Tuesdays, Wednesdays & Thursdays.
Get in contact with us to chose a specific day of delivery.
Your order is heavily insulated to ensure your livestock is kept warm throughout its journey. Our boxes contain a heat pad during the winter period, its environmentally friendly and can be disposed of!
Sent on Royal Mails Tracked 24 Service with aim of next day delivery
You can track your items online and get live updates via your phone & email!
We also offer a garunteed by 12pm service via APC and Royal Mail
This option is available on checkout
It can be very upsetting to find that your new inhabitants have perished or are missing from their journey. In the event of this happening we will either refund you or arrange a replacement within 24 hours of reporting the issue to us.
Don't open the bag straight away, take as many photos as possible and get in contact! We may ask you for additional photos of the perished items, so please don't throw them away.
Any Questions don't hesitate to get in contact with us, we usually respond within 24 Hours